How Our Reviews Work

Transparency and Authenticity Guaranteed

Komorebi di Alaimo Ernesto is committed to providing authentic and verified reviews to ensure maximum transparency for our customers.

🔍 Origin of Reviews

The reviews on our website come exclusively from:

  • Verified customers who have actually purchased our products
  • TrustedShops system for collection and verification
  • Documented process compliant with European regulations

Verification Process

1. Purchase Completed

  • Only after receiving the product
  • Automatic order verification in the system
  • Customer email/order matching check

2. Invitation to Review

  • Manual email invitation sent after delivery
  • Only to customers who have completed a purchase
  • Via TrustedShops system for guarantee and traceability
  • Timing: 7-15 days from confirmed delivery

3. Transparent Publication

  • All verified reviews are published
  • No content modification
  • Both positive and negative reviews

Anti-Counterfeiting Guarantees

Measures Implemented:

  • Automatic purchase verification
  • One review per product per customer
  • Certified TrustedShops system
  • Full process traceability
  • Automatic anti-spam controls

TrustedShops System

We use TrustedShops to guarantee authentic reviews:

  • Only customers who have purchased can review
  • Automatic verification system
  • Transparent and documented process
  • Compliance with European regulations

See all our reviews: Click here

How Trustedshops verifies reviews: Click here

Full Policy

For complete details on review management: Detailed Review Policy

Contact Us

For information about reviews:

Last updated: June 1, 2025
Compliant with: EU Omnibus Law 2019/2161, Consumer Code, GDPR